Last Updated: January 2026 | Governing Entity: Chonexa Technologies
1. Introduction & Corporate Scope
Welcome to Leads365 (accessible at www.leads365.in), a proprietary Cloud Lead Management and Sales CRM software platform designed, owned, and operated by Chonexa Technologies, having its registered office in Malviya Nagar, Jaipur, Rajasthan 302017, India. This Privacy Policy and Terms of Service outline our policies regarding data ownership, privacy, collection, and protection.
2. 100% Customer Data Ownership Guarantee
At Leads365, we believe in an unconditional data privacy commitment:
- You Own Your Data: All leads, customer contact details, call duration records, WhatsApp logs, and sales deal values entered into or synchronized with your workspace remain the exclusive property of your organization.
- No Data Brokering: Leads365 and Chonexa Technologies do not sell, rent, monetize, or share your leads or customer phone numbers with any third-party brokers, advertisers, or competitors.
- Data Portability: Account administrators have full rights to export or delete their workspace data at any time.
3. Data Collection & Cloud Security Protocols
To deliver seamless CRM services, we collect necessary account information (such as your name, corporate email, phone number, and workspace credentials) as well as authorized lead inputs from connected integrations (Meta Ads, Google Ads, IndiaMART, Justdial, and website forms).
Bank-Grade Cloud Encryption: All data in transit is protected using modern 256-bit SSL/TLS encryption protocols, and data at rest is stored in secure, ISO-certified tier-4 cloud server infrastructure.
4. Role-Based Access Control (RBAC)
Leads365 empowers business owners and team administrators to enforce strict internal data boundaries:
- Sales executives can be restricted to view only the leads specifically assigned to them.
- Customer phone number masking can be enabled to prevent staff from storing private contacts on personal devices.
- Bulk data download and Excel export permissions can be disabled for junior tele-callers to prevent data extraction.
5. Terms of Service & SLA
Subscription services for Leads365 are billed on monthly or annual cycles according to the selected plan (Starter, Growth, or Enterprise). We maintain a 99.9% platform availability SLA for our cloud hosting environment. Subscriptions may be upgraded, downgraded, or cancelled with 30 days written notice to our support desk.
6. Contacting our Data Protection Officer
If you have any questions regarding data governance, security audits, or this Privacy Policy, please reach out to our Jaipur headquarters:
Product Name: Leads365 (www.leads365.in)
Parent Company: Chonexa Technologies
Postal Address: Malviya Nagar, Jaipur, Rajasthan 302017, India
